IT Field Support Specialist – Retford
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The role
The role involves providing first and second line IT support at West Burton, managing incidents, and maintaining network and telecoms systems. The successful candidate will support Microsoft 365 applications and video conferencing tools while delivering training and collaborating with technical teams. Key responsibilities include monitoring network performance, resolving connectivity issues, and assisting with IT projects. Candidates should possess an HNC in Computing or equivalent, with extensive knowledge of Windows, Mac, and Linux operating systems and office software. Excellent communication skills and the ability to work independently are essential for success. The position requires on-site attendance five days a week at West Burton, with a commitment to inclusivity and diversity within the organisation.
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