IT Support Technician – Retford

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The role

An IT Support Technician at this organisation delivers on-site support and manages incidents and service requests following ITIL best practices. The role involves acting as the primary contact for IT issues at West Burton, monitoring network and telecom systems, and supporting Microsoft Office applications and video conference technologies. The role requires effective communication skills to liaise with technical and non-technical colleagues and the ability to work independently. Candidates should have an HNC in Computing or comparable experience and strong knowledge of operating systems including Windows, Mac, and Linux. The position is full-time, working on-site in Retford, with a focus on maintaining operational IT infrastructure and assisting with support best practices.

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