IT Field Support Specialist – Retford
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The role
An IT Field Support Specialist provides onsite and remote technical support, primarily at West Burton, addressing user issues in Windows, Mac, and Linux environments. The role involves monitoring networks, supporting Microsoft Office 365 applications, and managing video conference systems. Responsibilities include resolving incidents, delivering user training, and collaborating with internal teams on projects. Key skills include operating system expertise, strong communication, and independent working ability. The position requires an HNC in Computing or equivalent experience within an IT support environment, and a security check clearance.
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