Hotel General Manager – Boston

The Hotel General Manager oversees all hotel operations in Boston, ensuring exceptional guest experiences and high standards of service. They manage department staff, coordinate front desk, housekeeping, maintenance, and food & beverage services, and uphold brand standards. The role involves monitoring budgets, analysing financial performance, and developing strategies to optimise revenue and control costs. Additionally, the General Manager handles guest issues, manages vendor relationships, and enforces compliance with regulations and policies. Leadership and team coaching are essential, along with fostering a positive, safety-conscious workplace environment. The role requires strong management, customer service, budgeting, and hospitality industry skills, with experience in food & beverage operations preferred.