Second Line Support Analyst
Questa offerta fa per te?
Crea il mio CV Crea il tuo CV e scopri la tua percentuale di corrispondenza con questa posizione — e con tutte le altre.
La posizione
Join as a Second Line Support Analyst in a hybrid role, providing expert IT support to clients and upholding high service standards.
Own, update, and progress complex tickets with clear communication to build client confidence.
Diagnose and resolve issues using Microsoft 365, Azure, Windows Server/Desktop, virtualization, networking, and security fundamentals.
Meet KPIs, prioritise your workload, and escalate where necessary to ensure timely resolution.
Continuously develop technical skills, contribute to team productivity, and maintain a professional client-facing approach.
Represent the organization professionally to support client retention and business growth.
Own, update, and progress complex tickets with clear communication to build client confidence.
Diagnose and resolve issues using Microsoft 365, Azure, Windows Server/Desktop, virtualization, networking, and security fundamentals.
Meet KPIs, prioritise your workload, and escalate where necessary to ensure timely resolution.
Continuously develop technical skills, contribute to team productivity, and maintain a professional client-facing approach.
Represent the organization professionally to support client retention and business growth.
Vedi l'annuncio completo
Mansioni, profilo, competenze e vantaggi — crea il tuo account gratuito.
Hai già un account? Accedi
Offerte simili
Altre posizioni che potrebbero interessarti.