Resident Experience & Operations Manager – Leicester

The Resident Experience & Operations Manager supervises daily activities, supports the general management team, and fosters strong community relations among residents. The role demands proven skills in property management, hospitality, organisation, and customer service, ensuring smooth operational delivery. Technical expertise should include property management software, event planning, and conflict resolution. Candidates are expected to have experience working in a similar environment and be capable of motivating teams and managing resident relationships. The position is based in Leicester and involves collaboration across various departments to enhance resident satisfaction and operational efficiency. A competitive salary with performance-based bonuses and avenues for professional growth are offered in this role.