IT Infrastructure Support Specialist – Wolverhampton

An IT Infrastructure Support Specialist is responsible for maintaining the performance, security, and reliability of IT infrastructures across specified sites. The role involves troubleshooting servers, networks, storage systems, and virtual environments, providing second and third line support for escalated issues, and supporting infrastructure upgrades and projects. Maintaining accurate technical documentation, supporting backup and disaster recovery processes, and working with vendors are also key duties. Candidates should possess strong technical support skills in infrastructure components and be familiar with system monitoring, patching, and security practices. The role offers opportunities for technical development, involvement in infrastructure projects, and working within a collaborative team environment. The position requires a proactive approach to infrastructure management and continuous service improvement.