IT Account Manager – Newcastle

An established Newcastle-based managed service provider is recruiting an account manager to oversee existing client accounts, focus on relationship management, and drive revenue growth. The role involves managing a portfolio of MSP clients, identifying upselling opportunities, conducting account reviews, and negotiating renewals. Key skills include experience in MSP or tech services, commercial awareness, and excellent communication. The position requires managing relationships with IT stakeholders and collaborating with technical teams to ensure client satisfaction. The role offers a hybrid working model, competitive salary, and uncapped commission with growth prospects. The ideal candidate will be proactive, organised, and confident in handling revenue targets and client negotiations.