Customer Service Advisor – Newcastle

A Customer Service Advisor role in Newcastle involves answering inbound calls, understanding customer concerns, investigating enquiries and providing practical solutions. The role requires clear communication skills, patience, and an ability to build rapport with diverse customers. It is a people-focused position where data accuracy and teamwork are important. The role offers hybrid working options, comprehensive facilities, and a supportive team environment. Previous call centre or similar experience can be beneficial, but transferable skills in retail, hospitality, or administration are welcomed.