Senior Business Analyst – Belfast

A Senior Business Analyst plays a key role in digital transformation initiatives, bridging client visions with technological solutions. They conduct business process discovery and analysis, translating requirements into functional specifications and process workflows. They collaborate with technical teams on testing and deployment, facilitating design workshops and stakeholder alignment sessions. The role requires proficiency in ServiceNow modules, agile methodologies, and strong communication skills. Candidates should have experience in enterprise service management processes, solution design, and mentoring. They contribute to high-impact projects by enabling sustainable change and guiding major clients through complex operational reimagining.