IT Support Officer

Reed Specialist Recruitment is seeking an IT Support Officer for an office-based position in Wembley to handle first and second-line IT support, troubleshooting hardware and software problems to ensure effective IT services. The role involves assisting with IT projects, managing assets, and maintaining documentation to support operational efficiency. Candidates will be expected to mentor junior team members and deliver high-quality customer support. The role requires technical skills in hardware and software troubleshooting, with good communication abilities and experience with IT management tools. The position is temporary until November 2026, with potential for extension, and involves working in a collaborative, fast-paced office environment. A strong understanding of IT support procedures and excellent organisational skills are essential.