Customer Service Advisor – Hebburn

The role involves handling inbound and outbound calls, accurately logging claims, scheduling engineer visits and updating customers on repair progress. Candidates should have at least two years' call centre experience, strong communication skills and a helpful attitude. Proficiency with computers, multitasking and reliability are essential qualities for working in a dynamic team. The position is full-time with a four-day week rotating over 12 weeks, including early and late shifts, with full training provided. Benefits include weekly pay, monthly bonuses, pension, extra leave and free onsite parking. The environment focuses on delivering efficient customer support for home emergency claims across the UK.