Hotel - Duty Manager

The role of Duty Manager in Birmingham involves leading hotel operations during shifts, supporting teams across departments, and ensuring guest satisfaction. Candidates are expected to be proactive, capable of problem-solving, and able to lead from the front without the necessity for prior hotel experience. The responsibilities include guiding team members, managing guest inquiries, addressing issues promptly, and maintaining safety standards. Skills in leadership, decision-making, and customer service are essential, with technical familiarity with hotel operations advantageous. The role offers a permanent contract, guaranteed hours, and a clear pathway for career development within the hospitality sector.