Brand Expert – Edinburgh

A Brand Expert in Edinburgh acts as a brand ambassador by leading retail teams and engaging with customers through training and events to promote the brand's magic experience. They develop team skills in artistry and product knowledge, support visual merchandising, and support digital engagement platforms. The role involves achieving sales targets, creating emotional connections with customers, and coordinating in-store activities to enhance brand awareness. The position requires strong communication, relationship-building abilities, and a creative, entrepreneurial mindset. Operating within retail environments, the expert ensures brand compliance while delivering memorable customer service and supporting ongoing visual standards.