Key Account Manager – Pucklechurch

A Key Account Manager oversees medium to large customer accounts, ensuring superior customer service and satisfaction. They engage proactively with clients to identify potential issues and growth opportunities, and work closely with internal teams to resolve problems efficiently. The role involves negotiating pricing, upselling, and managing customer relationships to increase revenue. It requires strong communication, problem-solving skills, and experience in logistics or distribution sectors. The position involves producing regular service reports and maintaining high standards of client care. Technical skills in account management, negotiation, and logistics systems are essential for success in this role.