Customer Service Advisor – Hastings

A Customer Service Advisor in Hastings handles customer inquiries, manages orders, and supports internal teams to ensure timely delivery and high customer satisfaction. The role involves resolving customer issues, processing quotations and returns, and contributing to service improvement initiatives. Strong communication, organisational skills, and proficiency in Microsoft 365 are essential, while experience with SAP and Lean principles is advantageous. The position requires managing multiple priorities in a fast-paced environment with a customer-first mindset. Collaboration with sales, supply chain, and finance teams is key to maintaining strong client relationships and efficient order processing. Technical skills, problem-solving, and relationship-building are core competencies needed in this role.