IT Infrastructure Support Specialist

An IT Infrastructure Support Specialist is responsible for configuring, monitoring, and troubleshooting servers, networks, storage, and infrastructure components to ensure optimal performance and security. They provide second and third-line technical assistance, assist with upgrades and deployments, and support disaster recovery and business continuity activities. The role includes maintaining technical documentation, supporting infrastructure standards, and working with third-party vendors. Candidates should possess strong technical support skills and experience with infrastructure technologies within a collaborative team environment. The position offers opportunities to develop expertise through infrastructure projects and continuous improvement initiatives within a hybrid working setting.