Customer Service Advisor – Milton Keynes

A customer service advisor in Milton Keynes supports customers by handling inquiries, processing orders, and resolving issues via multiple contact channels while maintaining high communication standards. The role involves supporting the team with administrative tasks to ensure efficient service delivery and working towards performance targets such as customer satisfaction scores and transactions per hour. This position requires excellent verbal and written communication skills in English, a friendly manner, teamwork, and flexibility to work shifts including evenings and weekends. Experience in a similar customer-facing role and proficiency with PC systems are advantageous. The role is based at a company that values a fun, engaging culture and encourages initiative within a supportive environment.