Account Manager – Derby

An Account Manager in Derby acts as the main contact between customers and logistics teams, ensuring service excellence and identifying growth opportunities. They review operational performance, lead performance reviews and meetings, and collaborate with operational managers to meet customer requirements. The role involves resolving escalations, coordinating stakeholders, and analysing performance data to improve service quality and efficiency. Candidates should have experience in supply chain or logistics, enjoy relationship building, and possess strong communication and analytical skills. This position requires an individual motivated by delivering exceptional customer experiences and business growth in a fast-paced environment.