IT Support Analyst

An IT Support Analyst provides remote technical support to users, troubleshooting hardware and software issues across systems and devices. The role involves managing support tickets, setting up user accounts, and maintaining accurate records of incidents and solutions. Technical skills required include proficiency in Microsoft 365 and Windows environments, along with excellent communication and problem-solving abilities. The position requires a well-organised individual who can manage multiple support requests independently in a remote setting. The job offers consistent hours, professional development opportunities, and a supportive team environment. This is a full remote role based in the UK, suited for those adaptable to a fully remote working structure.