Customer Service Representative – Aftermarket

A customer service representative is responsible for managing military aftermarket spares orders from quotation to invoicing, ensuring timely delivery and contractual compliance. They act as the primary interface between customers and internal teams, supporting order processing and proactive communication. The role involves reviewing customer requests, managing documentation, and utilizing SAP and Microsoft Office tools to process orders and prepare invoices. The candidate should have experience in customer service, sales administration, or aftermarket support, with strong communication and organisational skills. Technical proficiency in ERP systems, particularly SAP, and a proactive approach are essential for success in this role.