Customer Service Agent – Lowell

The Customer Service Agent responds to incoming calls, assists clients with scheduling services, and explains the company's offerings in a friendly, professional manner. They are responsible for building value in services, maintaining multiple client interactions, and ensuring compliance with company policies. The role demands excellent communication skills, proficiency in Microsoft applications, and the ability to thrive in a fast-paced environment. The agent supports scheduling for moving and junk removal services across designated hours, working either full-time or part-time. Compensation includes an hourly rate plus commissions, with initial training provided at a lower rate. This position requires a high school diploma or GED and typing proficiency of at least 40 WPM.