Business Analyst – Claims Transformation

A Business Analyst in claims transformation supports strategic initiatives by analysing and optimising claims processes, gathering requirements, and enhancing systems. They work with claims, operations, compliance, and technology teams to ensure regulatory compliance and data quality, while facilitating workshops with diverse stakeholders. The role involves driving automation and operational efficiencies across claims platforms and workflows. Candidates are expected to have experience with claims system implementation, process transformation, and stakeholder engagement within Lloyd’s or London Market claims environments. Strong analytical, documentation, and process mapping skills that align with market regulation are crucial for success in this position.