IT Support Specialist actory Operations

An organisation seeking an IT support specialist in Nuneaton offers expertise in maintaining and troubleshooting IT systems within factory operations. The role involves monitoring support tickets, ensuring compliance with service level agreements, and resolving technical issues for users. Candidates should have at least three years' experience in second-line support, with proficiency in Windows and Office applications. Strong communication skills are essential for effective user support and collaboration within teams. The position provides opportunities for career progression and a supportive work environment, suitable for experienced IT professionals. The role requires technical knowledge, problem-solving abilities, and the capacity to work efficiently in a manufacturing setting.