IT Support Manager - Rugby

An IT Support Manager based in Rugby manages IT service support functions, ensuring high service availability and excellent customer experience. The role involves overseeing IT infrastructure, user administration, cloud platforms, endpoint security, and incident and change management. Candidates should possess experience leading technical support teams, with skills in Microsoft Entra ID, Intune, Microsoft Defender, Azure, AWS, and ITIL principles, alongside knowledge of ISO 27001 compliance and modern endpoint management. The position requires a proactive approach to continual service improvement and compliance with security standards. It offers the opportunity to support multiple locations and drive technological initiatives within a collaborative environment. This hybrid role is ideal for professionals seeking leadership opportunities in a technology-driven organisation.