Customer Service Representative – Milton Keynes

A customer service representative in Milton Keynes handles customer inquiries, takes orders, and resolves issues via phone, email, and web chat. The role involves maintaining high standards of communication in English and supporting administrative tasks to ensure smooth operations. Candidates are expected to meet performance targets such as transactions per hour and customer satisfaction scores, aiming for first-contact resolution. The position requires flexible availability, including evenings and weekends, and previous experience in customer-facing roles is advantageous. Training is full-time from 7 to 18 September 2026, with shifts based on a fixed pattern. The role promotes a friendly, team-oriented environment fostering customer satisfaction and professional growth.