Customer Service Representative – Leeds

The role involves handling customer queries from shareholders and employees in a busy contact centre setting. Candidates are expected to demonstrate strong communication skills, a customer-focused approach, and the ability to work towards targets in a technical environment. Responsibilities include responding to inbound contact, verifying customer information, and recording details accurately. Previous experience in customer service or financial services is advantageous, along with proficiency in Microsoft Office applications. The position offers development opportunities, a team environment, and a range of employee benefits. The role requires working on-site in Leeds with potential for hybrid arrangements after training completion.