Customer service officer

We are looking for a professional, customer-focused and proactive Customer Service Officer to join our team and provide high-quality support to customers throughout their experience with the organisation.The successful candidate will be responsible for handling customer enquiries, resolving issues, providing accurate information and ensuring that customers receive a professional and efficient service across multiple communication channels.The ideal candidate will have excellent communication and problem-solving skills, a positive attitude and the ability to remain calm and professional when dealing with challenging situations.