Senior Business Analyst – West Midlands

The organisation is undertaking a significant transformation to modernise its operations and improve customer and colleague experiences. The Senior Business Analyst will manage complex projects, ensuring requirements, future ways of working, and testing activities are aligned with strategic goals. Responsibilities include building relationships with senior stakeholders, conducting structured analysis, eliciting requirements, and producing artefacts such as process maps and benefit cases. The role also involves defining project scope, risks, and timelines, as well as coordinating testing activities and operational readiness. Candidates should possess senior analytical skills, stakeholder engagement abilities, and experience in requirements engineering and testing management. A recognised Business Analysis qualification is essential for this position.