IT Support Officer

An IT Support Officer in London provides first and second-line support to resolve hardware and software issues within an office setting. They handle IT queries, troubleshoot technical problems, and ensure smooth operation of IT systems. The role involves assisting with IT projects, managing IT assets, and documenting processes. Candidates should possess strong problem-solving skills, technical knowledge, and excellent customer service abilities. They are expected to support junior team members and contribute to IT service improvement initiatives. The position is temporary until November 2026 with potential for extension.