Customer Service Agent – Cardiff

A transport service provider in the United Kingdom is looking for a customer service agent to assist passengers and staff in a busy transport hub. The role involves delivering excellent customer service, providing clear information, and supporting team members in daily operations. Candidates should have previous experience in customer service, strong English communication skills, and a proactive approach. Technical skills may include familiarity with ticketing systems and communication tools. The position may require working in a fast-paced environment with a focus on problem-solving and teamwork. Full-time roles offer a salary ranging from GBP 24,000 to 36,000 per year.