HR Case Manager – Shotton

An HR Case Manager in Shotton handles complex employee relations cases, providing expert advice via telephone and written communication. The role involves managing caseloads, ensuring compliance with employment law, and supporting managers through investigations and formal procedures. Candidates need strong knowledge of UK employment law, compliance checks, and case management tools. Excellent communication skills and the ability to work independently are essential, along with organisational skills and attention to detail. Experience in coaching managers and a CIPD Level 5 qualification or equivalent are preferred. The position offers hybrid working after the initial month, joined by a collaborative HR team.