Senior IT Support Specialist – Alderley Edge

A senior IT support specialist role involves providing technical assistance and troubleshooting for clients using Windows Server and Microsoft 365 platforms. The position requires strong communication skills and the ability to manage customer relationships effectively. The role typically includes resolving technical issues, maintaining IT systems, and supporting infrastructure stability. Knowledge of backup technologies and experience in a support environment are essential for success. The role offers a hybrid working model, requiring onsite presence three days a week in the Stockport / South Manchester area. Technical proficiency and customer service skills are critical in delivering efficient IT support services.