IT Infrastructure Support Specialist

An IT Infrastructure Support Specialist supports the maintenance, configuration, and troubleshooting of servers, networks, storage systems, and virtual environments within an organisation. The role involves handling escalated technical issues, assisting with upgrades and projects, and monitoring system security and performance. Candidates should possess strong technical skills in infrastructure technologies, troubleshooting, and support procedures, alongside experience with system updates and disaster recovery. They will work collaboratively to improve system reliability, security, and user experience while maintaining documentation and supporting vendor relationships. This position offers opportunities for technical growth in a dynamic environment within the digital technology sphere, focusing on infrastructure resilience and continuous improvement.