Junior IT Support Specialist

A Junior IT Support Specialist in Wallingford provides technical assistance across hardware, software, and network issues, supporting internal teams while maintaining ISO 27001 standards. The role involves managing support tickets, troubleshooting hardware and software problems, supporting network and system maintenance, and creating technical documentation. Candidates should have good knowledge of networks and Microsoft Windows environments and be working towards relevant IT qualifications. Essential skills include effective communication, problem-solving, and the ability to handle pressure. The position requires a proactive attitude, attention to detail, and willingness to learn and adapt to new technologies.