Customer Service and Sales Representative

A customer service and sales representative is responsible for engaging with clients via phone, providing support, and ensuring accurate data entry and form completion. They follow up with customers to confirm details and resolve issues, utilising interpersonal and technical skills to assist with government application processes. The role involves maintaining attention to detail and following procedures for data accuracy and compliance. Candidates should be comfortable working both independently and as part of a team, with experience in sales or customer service being advantageous. The position is office-based, offering flexible hours within a self-employed framework, and requires effective communication and organisational skills. The environment involves using automated systems and handling sensitive information with precision.