Customer Account Manager – Milton Keynes

The position involves managing a portfolio of approximately 400 business customers within the energy services sector, conducting structured account reviews, and driving customer satisfaction. The role requires leading contract renewals as well as identifying opportunities for upselling and cross-selling. Supporting customer onboarding and maintaining accurate records in CRM are key responsibilities. The job entails working closely with internal teams to ensure exemplary service delivery and requires a proactive approach to client management. Candidates should have experience in B2B account management or sales within energy or utilities, with a strong understanding of energy services, compliance, and efficiency solutions. The role demands strong CRM and MS Office skills, along with a relevant degree or equivalent experience.