Account Manager – Customer Service & Sales

An Account Manager role involves managing and developing relationships with customers, handling inquiries, and providing excellent customer service. The position requires strong communication and relationship-building skills, with a focus on identifying sales opportunities without hard-selling. Experience with CRM systems like Salesforce is beneficial, as well as the ability to work within targets in a fast-paced environment. The role involves working closely with colleagues to ensure a seamless customer experience and meeting individual and team sales objectives. Candidates should have previous relevant experience and a customer-focused approach, demonstrating proactive and results-driven behaviour. The position is permanent, full-time, based in Birmingham, and offers uncapped commission and career development prospects.