Key Account Manager

The Key Account Manager role in Manchester involves developing and maintaining strategic customer accounts by creating detailed account plans, cross-selling products, and influencing customer purchasing behaviour to increase profitability. The role requires building strong relationships with clients, understanding their requirements, and delivering high levels of customer satisfaction. The successful candidate will use customer insight to contribute to regional strategic initiatives and collaborate with branch staff to ensure service excellence. Proven experience in B2B sales within the construction sector, especially roofing, and skills in negotiation and account management are essential. The position involves extensive travel, requiring a valid driving licence and good organisational skills. Knowledge of Microsoft Office and CRM systems is desirable alongside a strong customer focus and problem-solving ability.