Customer Service Representative – Toronto

A Customer Service Representative position in Toronto involves providing front-line support to clients, responding to emails, calls, and messages, and assisting with scheduling and record-keeping using enterprise management systems. The role requires managing customer complaints at a basic level, onboarding new clients, and preparing proposals and site maps as needed. Candidates should have at least two years of customer service experience, strong knowledge of Toronto neighbourhoods, and excellent communication skills. Additional assets include industry experience in landscaping or snow removal, sales experience, and a business administration diploma. The position offers a hybrid work model, health coverage, a retirement savings plan, and opportunities for professional development. The role requires independence, multitasking ability, and customer-focused relationship-building skills.