Hotel Operations Manager

The Hotel Operations Manager oversees the daily functioning of a hotel situated in Chesham, managing departments such as Food & Beverage, Conference & Events, Reception, Housekeeping, and Maintenance. The role requires strong leadership to drive service excellence, improve operational performance, and motivate teams to adhere to high standards. Candidates should have experience in high-volume service environments and possess skills in payroll, recruitment, and cost management. The position involves strategic planning, team development, and ensuring operational efficiency aligns with organisational goals. The candidate must exhibit excellent communication, leadership, and problem-solving skills to foster a positive and engaging guest experience. A background in hotel management or similar is essential, along with a commercial mindset and proactive approach to operational duties.