Senior Product Manager – AI Agents

You will own and drive the design, strategy, and delivery of agentic products within marketing automation, including autonomous or semi-autonomous AI systems that reason, decide, and act across real customer workflows.
Define how agents reason, act, escalate, and collaborate with humans across modern marketing workflows, spanning human-triggered, agent-triggered, and autonomous actions.
Work closely with data science and engineering to translate LLMs and proprietary AI capabilities into reliable, usable product experiences.
Write clear product requirements and rationale, define success metrics, prioritize tradeoffs, and unblock teams to ship high-quality solutions.
Define and track metrics such as adoption, task success, automation rate, and business impact; iterate continuously to improve trust, accuracy, and usability.
Collaborate with design, sales, product marketing, compliance, and customer teams to ensure agents are understandable, safe, demo-able, and valuable to customers; contribute to agent strategy and standards, and mentor peers.