Contracts & Compliance Officer

The Contracts & Compliance Officer oversees and monitors service contracts, ensuring compliance with statutory requirements, safeguarding, and transport legislation. They support procurement processes, maintain documentation, conduct audits and quality assurance activities, and handle contract breaches and complaints, keeping precise records throughout. Collaboration with legal, procurement, and internal teams is essential for onboarding, quality monitoring, and resolving non-compliance issues. The role involves analysing data to inform decisions and improve service delivery while maintaining clear communication with providers and stakeholders. Strong organisation, attention to detail, and knowledge of policies and regulations are vital for ensuring service standards and safety in a complex operational environment.