Business Analyst, Technology and Operations

The Business Analyst, Technology and Operations at Yorkville University works as a key link between business stakeholders and the technology team to gather requirements, map workflows, and implement solutions that enhance operational efficiency. The role involves facilitating discovery sessions, creating process diagrams, evaluating potential systems, and supporting system testing to ensure requirements are met. The analyst will assist in project management, collaborate with vendors, and communicate technical and non-technical insights across departments. The ideal candidate has a post-secondary qualification in business or IT, experience in business analysis, and proficiency with tools like Visio and SQL. Key skills include process mapping, needs analysis, stakeholder engagement, and system implementation support.