IT Infrastructure Support Specialist

An IT Infrastructure Support Specialist is responsible for maintaining, monitoring, and troubleshooting servers, networks, storage, and virtual environments. They assist with infrastructure upgrades, deployment projects, and security enhancements, ensuring the stability and security of IT services. The role involves providing second and third-line support for escalated issues and supporting business continuity, backup, and disaster recovery activities. Candidates are expected to possess technical skills in infrastructure technologies, support processes, and documentation management. They will work alongside specialists and support vendors, contributing to infrastructure standards and continuous improvement initiatives. This position offers an opportunity to develop technical expertise within a collaborative technology team.