On-Site IT Service Desk Analyst – Reading
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职位介绍
A leading consultancy firm in Reading is seeking a Service Desk Analyst to provide front-line IT support. The role involves resolving technical issues efficiently, maintaining high customer satisfaction, and documenting incidents using the ServiceNow platform. Candidates should have strong communication skills and relevant IT support experience. This position requires on-site attendance five days a week, and it offers a competitive salary and benefits. The ideal applicant will possess technical troubleshooting abilities, excellent interpersonal skills, and experience with IT service management tools. The role focuses on delivering effective support solutions within a busy IT environment, contributing to continuous service quality improvement.
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