On-Site IT Service Desk Analyst
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职位介绍
An organisation in Reading is seeking a Service Desk Analyst to deliver on-site IT support for end users. The role involves troubleshooting hardware and software issues, maintaining incident records, and ensuring high levels of user satisfaction. Candidates should possess strong communication skills, relevant IT support experience, and be familiar with platform tools such as ServiceNow. The position requires on-site attendance five days per week. Suitable candidates will have technical expertise, a problem-solving approach, and excellent interpersonal skills.
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