Helpdesk Support Specialist
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Helpdesk Support Specialist provides technical assistance by responding to calls, emails, and messages, recording details accurately and resolving queries within established service levels. The role requires maintaining a professional telephone manner and strong communication skills. Candidates must have DBS/ BPSS and SC Clearance, with at least five years of UK residency for SC clearance. The position involves working in a customer-focused environment, supporting the organisation's IT and service delivery. Skills needed include problem-solving, technical troubleshooting, and documentation, with familiarity in service management tools and methodologies. Training and ongoing development opportunities are provided in a fast-paced, team-oriented setting.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.