Head of Sales - Contact Centre

Lead a large, fast-paced sales operation with 30+ agents, driving performance and revenue targets. Set clear expectations, allocate leads strategically, and coach teams to consistently exceed KPIs. Manage multiple teams, optimise lead allocation and dialer campaigns to maximise conversion. Shape and execute data-driven sales strategies to drive growth, productivity, and customer success. Own operational excellence through resource planning, campaign performance, and KPI oversight. Foster a high-energy, results-driven culture with resilience, motivation, and accountability.

Find here the full details of the responsibilities for this role: daily tasks, projects to lead, goals to achieve and scope of work within the team. Everything you need to picture yourself in the role and know exactly what to expect from day one.

Access the technical and interpersonal skills expected by the recruiter, the required experience level, valued qualifications and personal qualities sought. Check at a glance whether your profile matches this opportunity before applying.

Discover what the company offers its employees: remote work policy, health coverage, bonuses, continuous training, work environment and growth opportunities. All the information you need to compare this offer with your expectations and make the right choice.