Customer Service Associate – Toronto
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Customer Service Associate assists customers with inquiries related to a company's products and services. They maintain sufficient knowledge of products and services to deliver proficient customer support. Responsibilities include attending training sessions, resolving inquiries through various communication channels, logging calls into the CRM system, and identifying customer needs. They are expected to provide outstanding service, update customer information, and escalate issues when necessary. The role requires excellent communication skills, computer proficiency, and prior customer service experience. A high school diploma or equivalent is necessary, along with successful training completion and familiarity with MS Office and CRM systems.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.